Privacy Policy

1. Introduction

Qmulos (“Qmulos” or “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Notice (our “Privacy Notice”) describes the types of information we may collect from you or that you may provide when you visit the website www.qmulos.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• on our Website;
• when you or your company purchases a license to use our products and services; and
• in email, text, and other electronic messages between you and our website.

It does not apply to information collected by:

• except as set forth above, us offline or through any other means, including on any other website operated by Qmulos or any third-party (including our affiliates and subsidiaries);
• us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us; or
• any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this Website, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice below). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

2. Children Under the Age of 18

Our website is not intended for children under 18 years of age. No one under age 18 may provide any personal data to or on the website. We do not knowingly collect personal data from children under 18. If you are under 18, do not use or provide any information on our website or on or through any of its features, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 18, please contact us at marketing@qmulos.com

3. Information We Collect About You and How We Collect It

1. Generally

We collect several types of information from and about users of our website (“Personal Data”):

• by which you may be personally identified, such as name, e-mail address, telephone number, account information, or any other identifier by which you may be contacted online or offline;
• that is about you but individually does not identify you, such as your company of employment, job title, traffic data, location data, logs, referring/exit pages, date and time of your visit to our Website, error information, clickstream data, and other communication data and the resources that you access and use on the Website; and/or
• about your internet connection, the equipment you use to access our website, and usage details.

2. Information You Provide to Us

The information we collect on or through our website is

• information that you provide by filling in forms on our website. This includes information provided at the time of sending us an inquiry through our Contact Us page, requesting a demo, and registering for training; and
• records and copies of your correspondence (including email addresses), if you contact us.

3. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns:

• details of your visits to our Website as described above; and
• information about your computer and internet connection, i.e., your IP address, operating system, and browser type.

The information we collect automatically may include personal data, or we may maintain it or associate it with personal data we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service by enabling us to

• estimate our audience size and usage patterns;
• store information about your preferences, allowing us to customize our Website according to your individual interests;
• speed up your searches; and
• recognize you when you return to our website.

The automatic data collection technologies that we use include the following:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies or be alerted when cookies are being sent by activating the appropriate setting or settings on your browser or by adjusting your preferences in our Cookie Manager. However, if you refuse to accept cookies by selecting such a setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting or changed your preferences in our Cookie Manager so that your browser will refuse cookies, our system will issue cookies when you direct your browser to our website. You can find more information about cookies at http://www.allaboutcookies.org.
• Session Cookies. Our use of cookies also includes “session cookies.” Each time you log into use our services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. We use session cookies containing encrypted information to allow us to uniquely identify you when you use our website. Session cookies are required to use our services.
• Third-Party Cookies. With your consent, third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you access our website. The information they collect may be associated with your personal data, or they may collect information, including personal data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about advertisement or other targeted content, you should contact the responsible provider directly.

Details about the automated data collection technologies and the specific cookies that we use can be found in our Cookie Manager.

4. Information We Collect From Third Parties

We may collect information about you from third parties. For example, we may collect information about you from a purchase order or license agreement that is filled out by your employer or when an individual registers for a deal on our website and designates you as an end user. The information that we collect from third parties may include your name, job title, email address, and/or phone number.

4. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data:

• to present our Website and their contents to you;
• to provide you with information, products, or services that you request from us;
• to maintain your account with us;
• to provide you with notices about your account, including expiration and renewal notices;
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
• to notify you about changes to our Website or any products or services we offer or provide though them;
• in any other way we may describe when you provide the information. For example, if you share your name and contact information with us related to an inquiry about our products or services or any other question, we will use that personal data to respond to your inquiry.
• to fulfill any other purpose for which you provide it; and
• for any other purpose with your consent.

With your consent, we may also use your information to contact you about our own goods and services that may be of interest to you. By filling out the “Contact Us” form on our website and clicking “Submit,” you consent to our use of the information you provided on the form to contact you. If you no longer want us to use your personal data in this way, simply contact us at marketing@qmulos.com

5. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

• We may disclose Personal Data that we collect or you provide as described in this Privacy Notice:
  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties we use to support our business, such as entities that provide IT and infrastructure support services, customer communications, and other similar services;
  • to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Qmulos’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Qmulos about our Website’s users is among the assets transferred;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information; and with your consent.
• We may also disclose your Personal Data
  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply any agreement that we have with you or your company; and
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Qmulos, our customers, or others.

6. Choices About How We Use and Disclose Your Information

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information as strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:

• Tracking Technologies. You may adjust your cookie preferences through our Cookie Manager such as by clicking the “Cookie Settings” link at the bottom of the Website when this option is made available to you. You can also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

7. Accessing, Correcting, and Deleting Your Information

You may contact us at the Contact Information below to request access to, correct, or delete any Personal Data that we have collected about you. If you have a registered account through our Website, we cannot delete your Personal Data without also deleting your account. We may not accommodate a request to change your Personal Data if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

8. Jurisdiction-Specific Privacy Rights

The law in some jurisdictions may provide you with additional rights regarding our use of Personal Data. To learn more about any additional rights that may be applicable to you as a resident of one of these jurisdictions, please see the privacy addendum for your jurisdiction that is attached to this Website Privacy Notice.

For Individuals Located within the European Economic Area or the United Kingdom
If you are located in the European Economic Area or the United Kingdom, you have the additional rights described in our GDPR Privacy Addendum.

9. Do Not Track Signals

Our Website may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers or operating systems permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

10. Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

11. Changes to Our Privacy Notice

We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.

12. Contact Information

If you have any questions, concerns, complaints or suggestions regarding our Privacy Notice, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below.